Lets get you connected, wherever you are!
Prefer to phone? Just dial in!
UK: +44 333 112 6769
US: +1 669 777 6969
Recording Notice: All calls are traced and recorded, this is to ensure every colleague here at Moderley feels safe and respected, and so that we can report any potential abuse to the relevant authorities.
Find email easiest? Just send one!
Support: help@moderley.com
Development: development@moderley.com
Moderley Academy: schooloffice@moderley.com
Moderley Transportation: transportation@moderley.com
Social Media: socialmedia@moderley.com
GDPR & Privacy: gdpr@moderley.com
As we're a Roblox group, we have UK and USA support numbers but have players worldwide. To avoid international charges, our team can call landlines in all of the countries listed below, as well as mobiles in countries marked with an (m). To request this, ask in a Discord ticket or email help@moderley.com with your number (including country code). Please remember, our team works worldwide so you may wish to let us know your timezone and availability. ⌚
🌍 Europe:
Andorra, Austria, Belgium, Cyprus, Czechia, Denmark, Estonia, Finland, France(m), Germany(m), Greece, Hungary, Iceland, Ireland(m), Italy(m), Luxembourg, Malta, Monaco, Netherlands(m), Norway, Poland, Portugal, Romania, Russia, San Marino(m), Slovakia, Spain(m), Sweden, Switzerland, Turkey, United Kingdom(m).
🌏 Asia:
Bangladesh(m), Brunei(m), China(m), Hong Kong(m), India(m), Indonesia, Israel, Japan, Macau(m), Malaysia(m), Singapore(m), South Korea(m), Taiwan, Thailand(m).
🌎 Americas:
Argentina, Brazil, Canada(m), Chile, Colombia, Guadeloupe, Mexico(m), Panama, Peru, Puerto Rico (m), US Virgin Islands(m), United States(m).
🌍 Africa:
Nigeria, South Africa.
🌏 Oceania:
Australia(m), Guam, New Zealand, Saipan(m).
Calls from Moderley will show as no caller ID. If you have doubts about the authenticity of the call, ask the employee to send you an email from their @moderley.com address or message in our Discord server. ⚠️
Head Office: To dial internationally from a Scottish phone system, start with 00 (UK exit code) then the country's entry code, e.g. Germany is 49, so you would enter 0049... then the rest of the number, without any preceding 0's.
Reaching an Executive.
Should you need to reach an Executive, below are the best methods to do so.
Email: executives@moderley.com
Call: Ask to be transferred to 1234, the executive escalation service.
Perfect Service, everytime.
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